Triage for Zelle, Cash App, Venmo, PayPal, Apple Cash, wire transfers, gift cards, crypto wallets, exchange accounts, and fake investment or recovery schemes.
Outcomes
Identify which payment rails, accounts, wallets, cards, banks, or exchanges are involved.
Prioritize provider contact, account lockdown, card or bank review, and transaction documentation.
Avoid follow-on recovery scams that claim they can retrieve funds for another fee.
Create a clean evidence packet with timestamps, handles, wallet addresses, receipts, and message history.
How The Work Runs
1
Record
Collect transaction IDs, screenshots, wallet addresses, recipient handles, bank references, gift-card numbers, and message history.
2
Escalate
Map which provider, bank, exchange, platform, or official report should be contacted first based on the payment type.
3
Lock Down
Review exposed accounts, payment app privacy settings, connected bank accounts, device security, and follow-on scam attempts.
Deliverables
Payment fraud timeline.
Provider escalation checklist.
Evidence packet outline for FTC, IC3, bank, exchange, or platform support.