Consumer Security
Same day
Clicked Something: Scam and Phishing First Aid
Fast triage for people who clicked a suspicious link, entered credentials, opened a strange attachment, or sent money after a scam message.
Outcomes
- Identify which accounts, cards, devices, or files may be exposed.
- Prioritize password resets, MFA checks, card/bank contact, and device review.
- Preserve useful evidence without spreading sensitive screenshots around.
- Create a short recovery checklist you can continue after the session.
How The Work Runs
1
Contain
Stop further interaction, disconnect risky sessions, and identify the accounts or payment methods that matter most.
2
Recover
Reset credentials from a clean browser, review MFA and recovery settings, and contact financial providers when money or payment data is involved.
3
Document
Capture URLs, timestamps, sender details, and transaction references for bank support, platform abuse teams, or IC3 reporting.
Deliverables
- Incident notes with timeline and affected accounts.
- Account recovery and password reset checklist.
- Report-ready evidence list for banks, platforms, or law enforcement.